Terms and Conditions

Welcome to tonyvalentine.com. By using this website, you agree to comply with and be bound by the following terms and conditions, together with our Privacy Policy. If you do not agree with any part of these terms, please do not use this website.

Definitions:

• “Tony Valentine Golf Centre” / “us” / “we” refers to the website owner, registered at:
  Tony Valentine Golf Centre, Barnfield Road, Great Western Way, Swindon, SN2 2DJ
  Company Registration Number: 5125294

• “You” refers to the user or visitor of this website.

Website Use

• The content of this website is for general information and use only and may change without notice.

• This website uses cookies to monitor browsing preferences. If allowed, personal information may be stored or shared with third parties.

• We do not guarantee the accuracy, timeliness, performance, completeness, or suitability of the information on this site. All use is at your own risk.

• It is your responsibility to ensure that any products, services, or information meet your specific requirements.

Intellectual Property:

• All material on this website is owned or licensed by us, including design, layout, graphics, and content. Reproduction is prohibited except as permitted under copyright.

• Trademarks not owned or licensed by us are acknowledged on the website.

• Unauthorized use may lead to civil or criminal action.

External Links:

• Links to other websites are provided for convenience only. We do not endorse or take responsibility for their content.

Governing Law:

• Use of this website and any disputes arising from it are subject to the laws of England, Northern Ireland, Scotland, and Wales.

Faulty Goods

Under the Consumer Rights Act, you have the right to reject goods that are:

• Of unsatisfactory quality,

• Unfit for purpose, or

• Not as described

This right applies for 30 days from the date you take ownership of the goods (purchase or delivery date, whichever is later). After 30 days, you may still request a repair or replacement, but not a full refund as a first option.

Online / Mail Order Goods

Under the Consumer Contracts Regulations, online, mail, or telephone order customers may:

• Cancel an order within 14 days of receiving goods

• Return goods within a further 14 days from notifying us of cancellation

Product Shortages

Any shortages in your order must be reported within 7 days of receipt.

Pricing Errors

We reserve the right to cancel any sale and refund monies paid in the event of a pricing error.

Finance Complaints

If you wish to make a complaint regarding finance:

• Call: 01249 714466

• Email: website@tonyvalentine.com

Complaints will be responded to within 5 business days.

If you are unhappy with our resolution, your complaint may be referred to the Financial Ombudsman Service.